Frequently Asked Questions
VLOVE
Are you a manufacturer or trading company?
We are a company integrating manufacturing with trading. Doing trading business allows us to understand customer demands directly, learn more about market trends, and be more forward-thinking. With excellent trading experience, we understand customer needs and market changes, enabling us to provide high-quality, affordable, and secure solutions.
Are you wholesale only?
We focus on wholesale, but luxury jewelry customization is also acceptable. To purchase from us, a Business License is required. Please submit a copy of your Business License to us at info@vlovejewellery.com.
Are your jewelry real gold & diamonds?
Yes, all our jewelry is solid gold, available in 14k, 18k, or 22k in white, rose, and yellow gold. All stones set in our jewelry are real, natural diamonds and gemstones with no enhancements.
What is your minimum order requirement?
For wholesale, the minimum order requirement is 10 units per item. For luxury jewelry customization, the minimum order is $2000, with no exceptions.
Do you accept OEM, ODM or customized service?
Yes, we accept OEM, ODM, and customized services.
How long does it take if I place an order?
Sample orders take approximately 10 working days, while bulk orders take 15 to 20 working days. For large orders, please email info@vlovejewellery.com for a specific delivery date.
What methods of payment do you accept?
We accept various payment methods, including bank transfer and PayPal. For credit card payments, please contact us at info@vlovejewellery.com for assistance.
Is it safe to order with you?
Yes, ordering from us is safe. VLOVE is a trusted jewelry manufacturer with a well-established reputation. We have cooperative relationships with clients from over 45 countries.
Can we have an exclusivity on a line?
If it is your copyright, exclusivity is automatic. Otherwise, we respectfully decline exclusivity/bespoke requests.